Terms and conditions of sale

JAL Sarl hereby defines the general conditions of sale of its products, applicable to the orders of Customers via its website www.juliedelibran.com.

The products offered on the Website are sold directly by JAL Sarl (hereinafter referred to as "JAL”). JAL is a company incorporated under French law, with a registered capital of 1 000 110€, whose registered office is located at 114 boulevard Raspail 75006 Paris and is registered under number SIREN 539 055 160,

Preamble

The Customer and JAL agree that their commercial relations will be governed exclusively by these general conditions of sale. JAL reserves the right to amend the General Terms and Conditions of Sale hereof at any time. The general conditions of sale applicable to each order are those available on the date of their validation on the Site. This site is built using Squarespace and uses Squarespace's trade function to record and process orders. The payment processing system on this site is run using Stripe.

Article 1. - General provisions

JAL makes sure that the acceptance of its general conditions of sale is clear by ticking a box and a validation click for each transaction. Thus, the Customer declares having read and understood these general conditions of sale and accept them without restriction and without reservation.

The Customer acknowledges having access to the advice and information necessary to ensure that the offer meets his needs. The Customer declares that he can legally place orders or represent the legal entity for which he exercises it. Unless proved otherwise, the information recorded by JAL constitutes proof of all the transactional elements.

These general conditions of sale apply to orders placed for delivery in France or abroad.

If you do not agree with these terms and conditions of sale, do not order on the website.

Article 2. - Start date and duration

These general conditions of sale are applicable to the parties at the date of validation of the order. The present general conditions of sale are applicable for the duration necessary to the execution of the order, until the extinction of the guarantees and obligations of the company JAL.

Article 3. - Ordering products and steps to complete an online order

In order to place an order, the Customer must follow the following steps:

1. Access the site
2. Follow the instructions on the site
3. Fill out the order form
4. Check the control elements of the form and, if necessary, identify and correct errors.
5. Then validate the order and the total amount to pay.

The Customer will receive a confirmation by e-mail of the payment of the order. The delivery of the ordered products will be made to the address indicated by the Customer.

In order to execute correctly the order, and in accordance with article 1316-1 of the civil code, the Customer provides all the authentic elements of his identity. All orders processed on the site are solely for the personal use of the Customer. Consequently, the Customer or the recipient of the products will abstain from any partial or total resale of the products ordered. When performing the above steps to complete the order, the Customer agrees to comply with these terms and conditions of sale. In accordance with Article L. 122-1 of the Consumer Code, JAL Sarl reserves the right to refuse the order if it seems abnormal (especially considering the quantities ordered), passed in bad faith or for any other reason, and in particular if there is a dispute with the Customer regarding the payment of a previous order.

Article 4. - Product prices and conditions of validity

The price of products sold on the site is indicated by article and by reference, except typographical error. These prices do not include the delivery costs which will be invoiced in addition as specified to the Customer during the validation of his order.

Customs duties or other local taxes or import duties or state taxes may be required in some cases. These rights and sums are not the responsibility of JAL. They will be at the expense and under the responsibility of the Customer. JAL invites the Customer to inquire about these aspects with the corresponding local authorities.

At the time of the validation of the order, the price to be paid corresponds to the total amount of the order. The products and their prices are valid as long as they are accessible on the site within the limits of available stocks.

As such, indications on the availability of products may be provided to the Customer at the time of placing the order. Errors or modifications may exceptionally exist. In case of unavailability of a product after validation of the order by the Customer, JAL will inform the Customer by e-mail as soon as possible, proposing either to order in replacement another article presented on the site, or to cancel the order. If the Customer chooses to cancel the order, the refund will be made no later than 14 days after the payment if the Customer's bank account has been debited.

JAL reserves the right to modify the lists of products and / or prices offered on the site at any time and without notice, it being specified that those available at the time of the order will be those accepted by the Customer by confirming them.

The Customer is duly informed that the illustrations, the photographs and the description of the products are only indicative and do not enter the contractual field. JAL cannot be held responsible for any error or inaccuracy whatsoever.

Article 5. - Terms of payment

Payment is due immediately at the time of the order. The Customer will make his payment by credit card. The payment of the amount of the order will be made exclusively by one of the following payment methods: Visa, Mastercard, American Express or Apple Pay.

Once the payment made by the Customer, the amount is immediately debited after verification of his information. In accordance with Article L.132-2 of the French Monetary and Financial Code, the commitment to pay by card is irrevocable as soon as it is activated.

By providing credit card information, the Customer authorizes JAL to debit his credit card of the total amount of the order. The Customer confirms that he is the holder of the credit card to be debited and that the name on the card is his. The Customer communicates the sixteen digits and the expiry date of his credit card and, where applicable, the numbers of the visual cryptogram. If the debit could not be confirmed, the transaction would be cancelled immediately and the order cancelled.

Article 6. - Delivery of the order

The products are delivered to the delivery address which is indicated at the time of the order. The Customer is solely responsible for a lack of delivery due to a lack or an error of geographical indication.

The amount of shipping costs depends on the amount and nature of the order. In any case, the amount of these costs is indicated to the Customer before the validation of the order.

The method of delivery is specified to the Customer throughout the process of validation and payment of the order.

Each product is made-to-order and the average time of preparation is 15 days, except if said otherwise in description in the said product page.

Delivery times run from the date of confirmation of the order by JAL according to this average time of preparation and delivery of the order.

Delivery times are given as an indication and are deemed to have been respected by JAL when the first presentation of the order to the address indicated by the Customer took place within the time indicated to him.

JAL reminds that when the Customer physically takes possession of his order, the risk of loss or deterioration of the products is transferred to him. It is therefore up to the Customer to inform the carrier of any reservations on the delivered product. The Customer is required to check the condition of the packaging and the items on delivery. It is up to the Customer to issue the reservations and claims that he deems necessary, or even refuse the package, especially when the package is clearly damaged, before opening it. Said reservations and detailed complaints must be reported to the deliveryman and also sent by registered letter with acknowledgment of receipt within three working days, holidays, from the date of delivery of the products.

The Customer must also send a copy of this letter to JAL. The absence of claim within the aforementioned period extinguishes any action against the carrier in accordance with Article L. 133-3 of the French Commercial Code.

If the packaging is in good condition but the product is damaged when it is opened, it is up to the Customer to send it back to JAL under the conditions described below for expertise.

The Customer must ensure that the products delivered to him correspond to the order. In case of non-conformity of the products with the specifications mentioned in the packing list, the Customer must contact JAL by email at customercare@juliedelibran.com to obtain a return form to be placed inside the parcel and a prepaid shipping label. The Products must be returned in their packing of origin within fourteen (14) calendar days from the date of receipt of the order by the Customer.

The Customer shall use the courier appointed by JAL, with no charges for the return. If, on the other hand, the Customer does not comply with such procedure, the return costs and any liability for loss, theft, damage or delay in the delivery shall be borne by the Customer.

Article 7. Return Policy

In accordance with Article L.121-20 of the French Consumer Code, "the consumer has fourteen clear days to exercise his right of withdrawal without having to justify reasons or to pay a penalty, with the exception of the costs of return ". The period referred to in the preceding paragraph runs from the date of receipt of the goods. The right of withdrawal can be exercised by contacting JAL by email at info@juliedelibran.com.

The return costs are included in the shipping fees for orders that include a ready-to-wear or couture piece. The return costs will remain the responsibility of the customer for all other products (including vintage pieces).

The returns of products must be made in their original condition and complete (packaging, labels ...). Items returned incomplete, damaged, damaged or dirty by the Customer will not be exchangeable and will be returned immediately.

Article 8. Complaints

If necessary, the Customer can submit any complaint by contacting the company at the following coordinates: by email at info@juliedelibran.com or by mail:

JAL Sarl
114, boulevard Raspail
75006 Paris
France

Article 9. Guarantees

In accordance with the French law, JAL assumes a guarantee of conformity as well as a guarantee concerning the hidden defects of his products. JAL reimburses the Customer for products that are apparently defective or do not correspond to the order. The refund request must be made by email to info@juliedelibran.com. Items returned incomplete, damaged, damaged or dirty by the Customer will not be exchangeable and will be returned immediately.

Article 10. - Force Majeure

The performance by JAL of its obligations under these terms of sale will be suspended in case of force majeure that would hinder or delay implementation.